Universal Leaf Tobacco.
Legacy Modernization & Roadmap
Legacy modernization for agribusiness
- Industry
- Tobacco & Agriculture
- Service
- Assessment & Roadmap
- Stack
- Azure Boards · TestComplete
Universal Leaf Tobacco is the world's largest supplier of leaf tobacco, operating in more than 30 countries. The company manages a complex supply chain connecting growers to global tobacco product manufacturers. With a focus on sustainability and operational efficiency, its technology stack underpins critical logistics, compliance and international trade processes at scale.
Challenge
ULT, a global leader in leaf tobacco supply, relied on TOIS, a critical system with more than 1,100 tables, complex integrations and a monolithic architecture. Releases took up to four months to reach production, automated tests were disconnected from the development cycle, and quality and product metrics were missing. In addition, large, misaligned squads hampered communication and efficiency, while the lack of a technology innovation plan compromised future sustainability.
Solution
DBServices led an intensive two-month diagnosis, assessing maturity in quality, development, architecture and DevOps. Using models such as DORA Metrics and Test Automation Levels, the team conducted interviews, technical analyses and process mapping. The work included PoCs in automation and architecture, along with the construction of a TO BE vision and an evolving roadmap. The action fronts covered architectural modernization, technology migration, integration of tests into the pipeline, squad restructuring and adoption of a product-oriented culture.
Result
The project delivered concrete results: PoCs in automation and modularization, proposals for code reuse and better use of tools such as Azure Boards and TestComplete. Guidelines were established for technology migration, environment standardization and integration of tests into the release flow. The evolving roadmap prioritized high-impact technical and organizational actions, while the Brazilian team was recognized as a reference in agile practices. The engagement repositioned ULT with a clear vision for the future, strengthening confidence in global operations and preparing TOIS for another decade of sustainable evolution.
Technologies used.
Related stories.
Have a similar challenge?
Tell us about your project. We respond within one business day.
Discuss your Assessment & Roadmap challenge

