Instituto de Informática.
AI Mentor Agent
AI Mentor Agent for engineering teams
- Industry
- Public Sector
- Service
- AI Engineering
- Stack
- LLM · RAG
Instituto de Informática, I.P. is a public body under the Portuguese Ministry of Labour, Solidarity and Social Security. Its purpose is to promote the design, definition, implementation and evaluation of the Social Security information system in Portugal, as well as the IT and statistical policies of that system.
Challenge
With more than 600 professionals involved in accreditation, an efficient solution was needed to make materials available and standardize the guidelines for writing tests, avoiding noise in communication.
Solution
Implementation of an agent in Microsoft Copilot Studio based on pre-configured prompts and guidelines. Starting from a standardized SharePoint, the process was redefined: the agent now guides professionals to the right documentation and uses AI to evaluate submitted texts and documents, creating and reviewing test suggestions in a fully standardized way.
Result
Using Copilot reduced operational demand on the training team, mitigating daily interruptions. At the same time, it enabled the project's roughly 20 mentors to run test reviews for their teams in a standardized and scalable way.
Technologies used.
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